Knowledge Hub
File & ServeXpress provides eFiling, eService, document management solutions, and a searchable document repository of over 49 million documents in over 1,400 courts across the country through our portfolio of strategically crafted solutions.
Choose a State below to find resources and user guides for the File & ServeXpress product available in your preferred court
A. The Court implemented an Electronic Information Management project to bring court-wide efficiencies to reduce paper storage and handling, accept electronic documents to eliminate scanning into the Court’s case management system and leverage staff resources more effectively.
A. If you eFile a document with the Superior Court of San Francisco, you are required to eServe that document to the other parties in your case. However, Self-Represented Individuals and Self-Represented Organizations must be served with paper copies. You also have the option to eServe documents that are not eFiled, such as correspondence, discovery, etc.
- You must eServe documents that are eFiled
- You may eServe documents that are not eFiled, such as correspondence, discovery, etc.
- You must always serve documents in paper on self-represented parties & non-parties
You can contact File and ServeXpress for assistance with Los Angeles eService using the following methods:
- 24/7 Phone Customer Support at 888-529-7587;
- Email to support@fileandservexpress.com using “LA Probate Cases” in the subject line
- Online chat support during business hours from 8am & 7pm ET.
Go to https://www.fileandservedelaware.com/ and click on the “Register” link below the “Login” button. This will take you to the registration page where you can choose the type of account you want to register and follow the steps to create your account. Note that there is an option to join an existing account. You will need to obtain your organization identification number from your account administrator to complete this option.
File & ServeXpress accepts American Express, Visa, and MasterCard credit cards, debit cards, and pre-paid debit cards for File & Serve Delaware transactions. File & ServeXpress also offers monthly billing for firms/agencies with credit approval. The administrator should select the “Admin” tab from their homepage and select “Modify” next to the organization name. Then they should click the box next to “Request for monthly invoice” and “Save” to send the request. For more information, please contact customer support info@fileandservexpress.com.
Your account administrator can create new accounts by clicking on the “Admin” tab in their account. Upon entering the User’s information and clicking “Add User” an email with credentials will be sent to the new user to Register and Activate their account.
24/7 Phone Customer Support at 888-529-7587; Email to support@fileandservexpress.com; and online chat support during business hours from 8 a.m. & 7 p.m. ET. There are also website resources at www.fileandservexpress.com.
No, your eFileGA User ID and Password will not work on File & ServeXpress. You must have a File & ServeXpress User ID and Password.
- Forgot your Password? Simply click the Forgot Password link on the Login Page and follow the instructions.
- Forgot your User ID? Please contact our Client Support Team. Contact information is below.
- Need to set up an Account? Please visit our Registration Page to get started.
- Have a previous File & ServeXpress User ID? If yes, it will continue to work.
Yes, documents previously filed on eFileGA are available on File & ServeXpress.
Subsequent filings in cases opened on eFileGA may be filed on File & ServeXpress and may no longer be filed on eFileGA beginning January 1, 2020.
If you have a Basic User account, you will use a credit card to pay for your court and File & ServeXpress filing fees at the time of your transaction submission. If you have an Advanced User account (i.e. law firm, attorney), you will no longer have to worry about paying by credit card each time you file but rather, we will send you a monthly invoice with all your charges to include client matter numbers.
No, File & ServeXpress is currently only available for eFiling and eService for civil cases in Fulton County State Court.
File & ServeXpress stores all documents filed and served on its secure web-based application. We will send you an Accepted email notification in which you may then log in to FSX and retrieve your file-stamped documents. Access to the documents you file, or are served with, will not expire and will always be available on FSX.
While each document attached will be a main document, the court prefers that the Complaint is attached first.
File & ServeXpress Application Questions
If it is a Jurisdiction that provides conformed copies, please view the PDF version of your accepted document. You can find the PDF in many places in the application, including the view link in the case history search or the PDF link on the transaction details page.
Go to the Preferences section (upper right-hand corner of any screen) and select the “My Notification Options” link on the left-hand side. From there, you can Select one of the following Notification Options:
- Do Not Send email – no email notifications will be sent
- Individual email notification – email notification of new Inbox items as they arrive
- Daily email notification – one daily email per court that includes notification of all new Inbox items for the day – no documents attached
You can also adjust forward notification options, message board notification options, and more as needed.
You can modify and create Alerts from the “Alert Configurations” page. You have the following options for each existing alert:
- Edit – Change any settings for the Alert, such as the Alert name, email notification settings, and more. From here you can also choose to temporarily disable the alert.
- Copy – Create a duplicate of the Alert with the same settings, ready to edit.
- Delete – Remove the Alert entirely.
There is no file size limit for uploading documents on File & ServeXpress, but for best performance, we recommend a size limit of 5MB per document, and 35MB for the entire transaction. Please note, the Court you are filing into may have a file size limit in place for eFiled & eServed documents. Please see the Rules & Procedures for your Court in the Resource Center or contact the Court to confirm whether they have a file size limit.
In the File & ServeXpress application, you can access further documentation using the “Resource Center” link in the footer. You can access additional information through the “FAQs” link in the footer as well.
File & ServeXpress Billing Questions
File & ServeXpress accepts American Express, Visa, and MasterCard credit cards, debit cards, and pre-paid debit cards.
File & ServeXpress also offers monthly billing for firms/agencies with credit approval. Please contact customer support to request our credit application: info@fileandservexpress.com
Yes, from the home page go to the Track & Manage Section and select the Billing Information Link. From there in the format dropdown select Invoice and then select the month and date you want to view.
Yes, have your organization administrator go to the Preferences section (upper right-hand corner of any screen) and select the My Organization link on the left-hand side. There is a section titled Invoice Options. Simply choose Electronic Invoices only and enter the email address where you would like your invoice to be emailed.
Fill out the Payment Authorization Form, select the “reoccurring monthly transaction” option in the form, and send it over to invoicing@fileandserve.com.
Below is a list of possible items on an invoice and their descriptions:
| Item Name | Item Description |
| Filing | Per transaction fee for eFiling documents with the Court. |
| Online Notification of Transaction | Per transaction fee for documents sent to an additional recipient (only charged when no eService is selected on the filing) |
| Document Fee | Per document fee for viewing a document not served to you through File & ServeXpress |
| Online Service | Per transaction fee for eService of documents to parties on the service list |
| Printing, Copying & Handling | Fee for service of documents via US mail |
| Filing – Additional Cases | Per transaction fee for eFiling in multiple cases (Multi-Case Filing) |
| Repository Licensing Fee | Cases with voluminous service lists require additional management and clean up. This fee is charged to every firm involved in one of these voluminous cases. The fee may be a one-time charge and/or a recurring $5 charge. |
| Message Board | Fee for participation in a Message Board for a case on our system. |
| Court Courtesy Copies | Fee for delivering Courtesy Copies to the Court. |
| Court Cost Recovery Fee | Fee charged by CNMI Courts in the Northern Marianas Islands to cover their eFiling costs. |
| Subscription Fee | Flat rate fee agreed between your firm & File & ServeXpress for service specified on the invoice. |
| Paper Invoice Fee | Fee for delivery of a paper invoice to your firm’s mailing address. |
| Credit Card Processing Fee | Fee for processing Credit Card transactions |
| Fixed Rate Fee | GA Fulton – Fee for processing Credit Card transactions |
| Transaction Report | Fee for ordering a Transaction Report for a submitted filing. |
| Read Status | Fee for choosing to Purchase read status of eService on a transaction (selection made during submission of eService). |
| My Firm’s Cases Document Fee | Fee for downloading documents on a case your firm is involved in that weren’t served to you. Delaware only. |
| Alerts | Monthly fee for an active Alert set up in the account of the Purchased By person. |
| Statutory Filing Fee | Court’s fee for the type of document filed. This fee is charged when the court clerk accepts the document. |
| Postage & Delivery | Fees for sending documents by mail through File & ServeXpress. |
| Public Access Document | Fee for Public Access users downloading a document in a public case. |
| View Calendared Events | Fee for viewing Calendar events. |
| Report – Cases | Fee for a search completed on the ‘Cases Search’ tab by the Purchased By user. |
| Report – Daily Docket | Fee for a search completed on the ‘Daily Docket’ tab by the Purchased By user. |
| Report – Case History | Fee for a search completed on the ‘Case History’ tab by the Purchased By user. |
| Report – Transaction Status | Fee for a search completed on the ‘Transaction Status’ tab by the Purchased By user. |
| Party Initiation Fee | Fee charged to the firm submitting a party’s first filing on a case. |
| Party Transaction Fee | Fee charged to the firm submitting a filing for a party starting with the party’s 11th filing on a case. |
You can find our W9 through this link.
File & Serve California Application Questions
- Yes, all users need an eFileCA account. If you have an existing eFileCA account, you can log into File & Serve California with it.
- You can obtain a login and password online directly by visiting the File & Serve California website: www.fileandservecalifornia.com – and select Register with E-mail.
Initial Service Provider Fee for File & Serve California*:
| eFile Only | eServe Only | eFile & eServe | |
| All cases | $4.00/transaction | $4.00/transaction | $4.00/transaction |
*Additional fees charged by the Courts and eFileCA system:
- Standard Court Filing Fees – contact your local court for information on filing fees.
- Convenience Fees – eFileCA charges a convenience fee to cover the credit card or eCheck processing fees.
If your document is rejected by the Clerk, the Court filing fees and the processing fees are not charged.
The eFileCA system requires payment by credit card. During Registration, Firm Administrators can add payment information on the Payment Accounts Tab.
If you prefer monthly billing, File & Serve California can accommodate this request. You will be invoiced every thirty (30) days for all costs and fees associated with the filling.
Please email invoicing@fileandserve.com with the subject “Monthly Billing” for details on how to register for monthly billing.
File & Serve California does not transfer properties in a word.doc file. File & Serve California does not keep the changes in a “track changes” markup. If a document includes comments that are visible in the document, these visible comments/notes will be included in the PDF conversion – but this is not “metadata.”
You can get 24/7 client support by contacting File & ServeXpress Support: 888-529-7587.
File & Serve Illinois Application Questions
- Yes, all users need an eFileIL account. If you have an existing eFileIL account, you can log into File & Serve Illinois with it.
- You can obtain a login and password online directly by visiting the File & Serve Illinois website: www.fileandserveillinois.com – and select Register with E-mail.
- NOTE FOR NEW REGISTRANTS: the FIRM ADMIN should create an account and register all filers at the firm, which will link all filers to the firm’s account. If a firm member registers individually, it will require eFileIL to merge the accounts.
Initial Service Provider Fee for File & Serve Illinois*:
| eFile Only | eServe Only | eFile & eServe | |
| All cases | $3.00/transaction | $3.00/transaction | $3.00/transaction |
*Additional fees charged by the Courts and eFileIL system:
- Standard Court Filing Fees – contact your local court for information on filing fees.
- Convenience Fees – eFileIL charges a convenience fee to cover the credit card or eCheck processing fees.
If your document is rejected by the Clerk, the Court filing fees and the processing fees are not charged.
The eFileIL system requires payment by credit card. During Registration, Firm Administrators can add payment information on the Payment Accounts Tab.
If you prefer monthly billing, File & Serve Illinois can accommodate this request. You will be invoiced every thirty (30) days for all costs and fees associated with the filling.
Please email invoicing@fileandserve.com with the subject “Monthly Billing” for details on how to register for monthly billing.
FSIL does not transfer properties in a word.doc file. FSIL does not keep the changes in a “track changes” markup. If a document includes comments that are visible in the document, these visible comments/notes will be included in the PDF conversion – but this is not “metadata.”
You can get 24/7 client support by contacting File & ServeXpress Support: 888-529-7587.
File & Serve Maryland Application Questions
- Yes, all users need a Maryland Electronic Courts (MDEC) account. If you have an existing MDEC account, you can log into File & Serve Maryland with it.
- You can obtain a login and password online directly by visiting the File & Serve Maryland website: www.fileandservemaryland.com – and select Register with E-mail.
Initial Service Provider Fee for File & Serve Maryland*:
| eFile Only | eServe Only | eFile & eServe | |
| All cases | $3.00/transaction | $3.00/transaction | $3.00/transaction |
*Additional fees charged by the Courts and eFileMD system:
- Standard Court Filing Fees – contact your local court for information on filing fees.
- Convenience Fees – MDEC: Odyssey charges a convenience fee to cover the credit card or eCheck processing fees.
If your document is rejected by the Clerk, the Court filing fees and the processing fees are not charged.
The MDEC system requires payment by credit card. During Registration, Firm Administrators can add payment information on the Payment Accounts Tab.
If you prefer monthly billing, File & Serve Maryland can accommodate this request. You will be invoiced every thirty (30) days for all costs and fees associated with the filling.
Please email invoicing@fileandserve.com with the subject “Monthly Billing” for details on how to register for monthly billing.
File & Serve Maryland does not transfer properties in a word.doc file. File & Serve Maryland does not keep the changes in a “track changes” markup. If a document includes comments that are visible in the document, these visible comments/notes will be included in the PDF conversion – but this is not “metadata.”
You can get 24/7 client support by contacting File & ServeXpress Support: 888-529-7587.
File & Serve Texas Application Questions
- Yes, all users need a eFileTexas account. If you have an existing eFileTexas account, you can log into File & Serve Texas with it.
- You can obtain a login and password online directly by visiting the File & Serve Texas website: www.fileandservetexas.com – and select Register with E-mail.
Initial Service Provider Fee for File & Serve Texas*:
| eFile Only | eServe Only | eFile & eServe | |
| All cases | $3.00/transaction | $3.00/transaction | $3.00/transaction |
*Additional fees charged by the Courts and eFileTexas system:
- Court Fees
These fees can include case initiation fees, filing fees, jury demand fees, citation preparation fees, copy fees, etc. These fees are the same as those charged for filing over the counter. - Court Service Fee
Jurisdictions MAY elect to collect a Court Service Fee for accepting eFilings. Many jurisdictions such as the appellate courts, Dallas District, Travis District, Denton District, and Hidalgo District do not collect a jurisdiction (convenience) fee. A $2.00 Court Service fee is the norm in most jurisdictions. - eFiling Manager Convenience Fee
eFiling Manager charges a 2.89% credit card processing fee on the total of all fees for the filing. Since the jurisdictions cannot pay this fee it is charged to the filer.
If your document is rejected by the Clerk, the Court filing fees and the processing fees are not charged.
The eFileTexas system requires payment by credit card. During Registration, Firm Administrators can add payment information on the Payment Accounts Tab.
If you prefer monthly billing, File & Serve Texas can accommodate this request. You will be invoiced every thirty (30) days for all costs and fees associated with the filling.
Please email invoicing@fileandserve.com with the subject “Monthly Billing” for details on how to register for monthly billing.
File & Serve Texas does not transfer properties in a word.doc file. File & Serve Texas does not keep the changes in a “track changes” markup. If a document includes comments that are visible in the document, these visible comments/notes will be included in the PDF conversion – but this is not “metadata.”
You can get 24/7 client support by contacting File & ServeXpress Support: 888-529-7587.