Tammy Carter is the Chief Executive Officer of File & ServeXpress, leading the company’s strategic direction, daily operations, and the implementation of corporate goals.
Having founded CaseFileXpress in 2002, one of the pioneers in eFiling that merged with File & Serve to form File & ServeXpress, Carter provides an understanding and knowledge of document exchange and its impact to court and legal clients that is unprecedented in the industry. Carter brings not only 30-plus years of software development, client management and public sector experience but also 14 years of eFiling industry expertise to File & ServeXpress.
Carter’s leadership is driven by her desire to listen to the challenges of stakeholders including judges, attorneys, and court clerks and resolve those challenges with high-quality client support and software delivery. Even with a client base that has grown from just a few thousand at the start to more than 190,000 registered filers today, she insists on continuing to build upon the foundation of the business – front-line client support, complete training, innovative solutions, and fostering relationships.
Prior to assuming the CEO position, Carter served in roles including the General Manager, and Vice President of Government and Legal Services of File & ServeXpress, and President of CaseFileXpress. She is a frequent writer and presenter on the topics of legal eFiling, court implementation and law firm automation, and has personally trained thousands of attorneys, paralegals, and court personnel in the use and benefits of eFiling. This participation allows her to stay current on the needs of File & ServeXpress clients.
Carter is a graduate of California State University, Sacramento (CSUS) with a Bachelor of Science in Business Administration with a concentration in Management Information Systems.