A. EFiling is the electronic transmission of your document from your desktop to the Court's case and document management system. A simple user interface directs you through the process and provides you with a record of the transaction. Your document is added to an online docket, which remains available to you, your firm and the other firms in your case. The online docket builds a case history of the eFiled documents, which can be accessed from anywhere that you have Internet access.
A. EService is the electronic transmission of your document from your desktop to the online accounts of the parties on the service list in your case. A simple user interface directs you through the process and provides you with a record of the transaction. You can use eService in conjunction with your eFiling transaction - conveniently serving your eFiled document on the other parties in your case in a single transaction - or you can eServe some or all of the other parties in your case with documents not being filed with the Court, such as correspondence and discovery, eServed documents become part of the online docket and are accessible to the parties on which they were served.
A. The Court implemented an Electronic Information Management project to bring court-wide efficiencies to reduce paper storage and handling, accept electronic documents to eliminate scanning into the Court's case management system and leverage staff resources more effectively.
A. Mandatory eFiling & eService begins on Monday, December 8, 2014 in all General Civil case types except Limited Unlawful Detainer and Small Claims cases. Asbestos, Complex and Probate cases are also mandatory for eFiling and eService within the San Francisco Superior Court. All of the mandatory case types are already live and available for eFiling & eServing through File & ServeXpress. In fact, these case types have been available for voluntary eFiling & eServing for several months and if you have been eFiling into these cases through File & ServeXpress you do not need to change anything.
A. Most of your documents will be filed electronically. Original filings in all General Civil case types and all documents in Family Law, Small Claims, and Limited Unlawful Detainer cases must still be submitted at the court in paper. In addition, documents to be issued by the court clerk (summons, writs, abstracts), Bonds, Fee waiver applications (initial & additional), Applications for orders of examination, sealed documents and all documents in sealed & restricted cases must be submitted in paper.
A. If you eFile a document with the Superior Court of San Francisco, you are required to eServe that document to the other parties in your case. However, Self-Represented Individuals and Self-Represented Organizations must be served with paper copies. You also have the option to eServe documents that are not eFiled, such as correspondence, discovery, etc.
A. Once your filing is accepted, the Court will post a PDF of the file-stamped copy on the Court's website and you'll be able to download a copy. Click here to begin your search.
A. Most case types in the Superior Court of San Francisco are eligible for eFiling. Click here to view the list of available case types. If the Court's identifies your case as one of these case types, your case is eligible for eFiling.
A. Your firm will need to set up a File & ServeXpress account and add your individual attorneys and staff to your account. If you are a self-represented or pro per party, select "law firm" and then choose Self Represented Individual or Self-Represented Organization. You will not be charged any one-time or recurring fees for setting up your accounts. Click here to Register.
A. After you register and log into your account for the first time, you may designate one or more individuals as account administrators. An account administrator can add or delete users, set permissions and make any necessary updates. Click here to see the Account Administrator User Guide.
A. Originating case documents such as complaints and petitions must be paper filed with the court. The court sends File & ServeXpress daily updates of new cases and their service lists. Once the originating documents have been paper filed a case is generally available for subsequent eFilings within 24 business hours.
A. Please visit our Training & Resources Page within this microsite for a full catalog of online webinars, on-demand videos and downloadable guides and tip sheets to help you along the way.
File & ServeXpress also offers 24/7 Phone Customer Support at 888-529-7587. You may also email File & ServeXpress with any questions to email@example.com using "San Fran Civil Cases" in the subject line. File & ServeXpress also offers online chat support during business hours from 5 AM to 4 PM PT.
A. Contact File & ServeXpress Client Support at 888.529.7587 and we will request the case from the Court.
A. When you electronically file documents with the Court we'll calculate the court's statutory filing fees and advance those fees to the Court on your behalf. Your firm will be invoiced monthly for those advanced filing fees. The cost is only $7 to eFile and $8 to eServe, regardless of the size and number of documents or parties on the service list. Click here to view the pricing information for eFiling and eService.
A. The deadline is 4 PM PT for both eFiling and eService. You may prepare filings in File & ServeXpress 24/7 however the Court requires you must meet the 4 PM PT deadline in order to receive that day's file-stamp.
A. Yes, you may use the Add Party/Attorney feature during your transaction. You may also make changes to the service list even if you don't have anything to file. This will make you eligible to receive eService in the case. Click here to view the Case & Party Management User Guide
A. Yes, there are many tools available for searching and tracking your cases. These advanced File & ServeXpress features are discussed in our Advanced Training class. We also have a selection of user guides available in the Fie & ServeXpress Resource Center.
A. Yes, you can customize your notifications as needed. Click here to view the Notifications User's Guide
A. Click on the transaction number of any previously filed document. The transaction details page will show clerk review status. If a filing has been rejected you may click on the document history to view clerk notes. You will also receive a courtesy email notice informing you of any rejected item.
A. You have the option of entering a matter code or case ID into every transaction and your invoice will be itemized. You may also run real-time reports and bill your clients prior to receiving your monthly invoice. Click here to see the Billing Information User Guide.
A. Contact File & ServeXpress Client Support 24/7 at 888.529.7587 and we will be happy to assist you.
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